Value Added Services
Our Value Added Services are delivered by the people who make it happen - our high-communication, service-oriented Account Managers.
- Ongoing communication during the order processing and fulfilment process
- Procurement Solutions are completely customisable to specific customer needs to ensure complete manageability, monitoring and control over specific customer requirements
- Resource Sector Procurement-friendly logistics and handling
- Advanced product replacement (for warranty) from our own local inventories where possible, to minimise customer downtime
- High level of communication, keeping customers informed of progress throughout the procurement process
- Personalised attention from a focussed account manager
- Commitment to extra mile customer service
- Proven consistent and reliable process execution